Shipping & Collection

Which countries do you ship to?

We currently ship to the following countries

Singapore (local)
Australia
Brunei
Canada
Indonesia
Japan
Taiwan
Malaysia
New Zealand
Philippines
Thailand
Vietnam
Hong Kong
United Kingdom
Ireland
Italy
United States

We're sorry if your country isn't on the list, we review the list of countries we ship to regularly with a view to expanding these where possible.

Please note that shipping costs will be calculated and displayed at checkout. Any applicable customs taxes, duties, VAT, or local sales taxes imposed by the destination country are not included and must be paid directly to the logistics provider (e.g. FedEx, DHL) upon delivery.

When will my order arrive?

Dispatch times may vary for each item, even if they are ordered together. For new releases, delivery depends on the official launch date — you can find the estimated release and shipping information on the product page. You will receive an email once your item has been dispatched so you can look forward to enjoying your game soon!

Promo Express Delivery (Singapore)

Promo Express Delivery usually takes 2 to 3 working days to reach your doorstep after the order has been dispatched.

Same-Day Delivery (Singapore)

- If you place your order before 9am during our operating hours, we will contact you via email or WhatsApp to arrange same-day delivery.
- If your order is placed outside operating hours, we will contact you on the next working day to arrange delivery.

International Shipping

Shipping time for overseas orders depends on:

- The destination country,
- The customs clearance speed of that country, and
- The shipping method you selected at checkout.

Can I do self collection on same day of order?

Yes you can if you opted for self collection at Office located at 51, Bukit Batok Crescent, Unity Centre #05-17 Singapore 658077. Self collection at other locations will need at least one working day to do the transfer. You will be notified by email or Whatsapp when ready for collection.

Can I do day-one self collection on newly launch title?

Yes you can if you opted for self collection at designated collection point during pre-order. You order will be dispatched accordingly.

How will it be arranged if 1 order with current available and pre-order items?

If your order includes two or more games with the same release date, we will combine them into one shipment. For mixed orders with in-stock items and pre-order items, or multiple pre-order items with different release dates, the fulfillment options are as follows:

Option 1 (Delivery within Singapore)

If your order contains:

In-stock items + pre-order items; or
Multiple pre-order items with different release dates (weeks or months apart),

We will ship out the items that release first if the individual item value is SGD $60 or above.

Option 2 (Delivery within Singapore)

Under the same conditions as Option 1, but if the individual item value is below SGD $60, we will ship all items together in one parcel once the latest item is released.

Alternatively, you may choose to self-collect the in-stock items or the pre-order items that have already been released.

For the remaining items in the same order, we will arrange delivery once they are released.

Overseas Orders (Outside Singapore)

International shipping is available via one shipping method only.
Therefore, whether your order contains:

In-stock items + pre-order items, or
Multiple pre-order items with different release dates,

Your order will be shipped together in one parcel, once the latest item in the order is released.