Do you offer FREE shipping?

Shipping is FREE on small orders only. We calculated by weight so as a general rule of thumb, maximum two copies of standard games will ship free. This applies irrespective of your location as long as we ship to your country. For all other delivery charges, please select during checkout.

What are the items NOT eligible for free shipping?

    • Any item more than 0.4kg (400 grams)
    • Tablets
    • Non standard game; example Special edition, Deluxe Edition, SteelBook or SteelCase Edition, Collector's Edition, Limited Edition.
    • Any Video Game Console or Handheld Console

Which countries do you ship to?

We currently ship to the following countries

    • Singapore (local)
    • Australia
    • Brunei
    • Canada
    • Indonesia
    • Japan
    • Malaysia
    • New Zealand
    • Philippines
    • Thailand
    • Vietnam
We're sorry if your country isn't on the list, we review the list of countries we ship to regularly with a view to expanding these where possible.
Please note you are responsible for any local taxes and shipping. Any applicable local sales tax, VAT and similar taxes will depend on the tax that applies to your delivery location and any changes will be displayed in the checkout.

When will my order arrive?

Dispatch times may vary for each item even if they are ordered at the same time. If your purchase is a new game, it really depends on the availability of the launch date -- you can see the relevant info on product page. You'll get an email when your item has been dispatched so you can start enjoying playing!

Can I do self collection on same day of order?

Yes you can if you opted for self collection at Office located at 51, Bukit Batok Crescent, Unity Centre #05-17 Singapore 658077. Self collection at other locations will need at least one day to do the transfer. You will be notified by email when ready for collection.

Can I do day-one self collection on newly launch title?

Yes you can if you opted for self collection at designated collection point during pre-order. You order will be dispatched accordingly.